SquareStudy
Terms of use
Who provides the service
- Company
- Nexalix Technologies S.L.U.
- Tax ID (NIF)
- B26841171
- Address
- Avenida Maisonnave 41, 3ºB, 03003 Alicante, España
- Contact
- soporte@squarestudy.com
These terms govern the use of SquareStudy. To use the app you must accept them. How we process your data is explained in the Privacy policy.
1. Who we are
SquareStudy is a service of Nexalix Technologies S.L.U. (NIF B26841171), with its registered address at Avenida Maisonnave 41, 3ºB, 03003 Alicante, España. You can write to us at soporte@squarestudy.com.
2. What SquareStudy is
SquareStudy is a free app that pairs you with another person to study live, in 1:1 sessions with video, audio and chat: to focus together in silence, practise a language or quiz each other on a subject.
The other person is another user of the app, usually someone you do not know. They are not a teacher and do not work for us, and we do not check their identity or what they know. Sessions are not recorded.
3. Who can use SquareStudy
- You must be 18 or over. By accepting these terms you declare that you are.
- You may have only one account, and it is personal: do not share it or use someone else's.
- The name on your profile must be your own, not someone else's or one made up to mislead.
- You are responsible for what is done with your account: protect access to your email and your Google account.
4. Rules: zero tolerance
SquareStudy applies zero tolerance. In sessions, in the chat, in your name, in your photo and in anything you type in the app, the following is forbidden:
- sexual content or nudity;
- harassing, insulting or promoting hatred against anyone for any personal characteristic, such as their origin, ethnicity, religion, sex, sexual orientation, gender identity, disability or age;
- threats or violence;
- illegal content;
- spam, advertising and scams;
- recording, screenshotting or sharing the other person (their picture, their voice or their messages) without their consent;
- impersonating someone else;
- any content or conduct involving minors, and also a minor using SquareStudy.
Zero tolerance means that a single breach may be enough to suspend or close your account, without prior notice. You also may not try to harm the service, get into other people's accounts or use SquareStudy in an automated way.
5. Reporting and blocking
- In every session, and on the rating screen after it, you can report or block the other person. Reporting them also blocks them. If the session is in progress, it ends at that moment.
- The other person is not told that you reported or blocked them.
- You will never be matched with a blocked person again. You can unblock them from your profile, under "Blocked people".
- A person reviews reports as soon as possible, and we tell you by email what we decided.
- If you cannot use the app, or you want to tell us about other illegal content, write to us at soporte@squarestudy.com.
- If someone is in danger, call 112.
6. What happens if the rules are broken
If you break these terms, depending on how serious it is we may remove your access to the service, suspend your account temporarily or permanently, or delete it.
- If several different people report you within a short time, your account is suspended automatically and temporarily, until a person reviews it.
- If we suspend your account, we send you an email with the reasons: what measure we took and why, whether the decision was automatic or made by a person, and how to contest it.
- To contest it, reply to that email or write to soporte@squarestudy.com. A person will review your case.
- While your account is suspended you cannot use the service, but you can still sign out and delete your account.
7. Deleting your account
You can delete your account at any time: open your profile in the app and tap "Delete account", or do it at https://api.squarestudy.com/account/delete. Deletion is immediate and cannot be undone. What data is kept afterwards is explained in the Privacy policy.
8. Warranties and liability
SquareStudy is free and provided as is. We do not guarantee that it will always be available or that you will always find someone to study with, and we may change or stop offering features. We are not liable for what other users say or do, although we act when it is reported to us.
We limit our liability as far as the law allows. Nothing here limits your rights as a consumer or our liability in the cases where the law does not allow it to be limited.
9. Changes to these terms
If we change these terms, we will publish a new version, with a new date, and the app will show it to you. To keep using SquareStudy you will have to accept it; if you do not agree, you can delete your account.
10. Governing law
These terms are governed by Spanish law, without prejudice to the consumer protection rules of your country of residence that cannot be excluded. If you are a consumer, you can go to the courts of your place of residence.
If this English version of the terms differs from the Spanish one, the Spanish version prevails.
See also: Privacy policy